It is very time-consuming to manage projects. Scientists and engineers are often not enthusiastic to do project management, they see it as a burden that holds them from the content of the work. Project Support Offices (PMO) or Research Support Offices (RSO) are increasingly established as service points for the scientists and lecturers, who work in projects, These services work on the “ongoing” tasks within the ("temporary") projects, In order to make the supporting services competitive, they have to make their processes more efficient and quality-driven.

The course focus is on tools, and techniques, methodical knowledge, on quality issues and process streamlining, in order to shorten process cycles and increase quality.

Organisational structures and cultures, networks communication and Change Management processes will be considered. The participants learn instruments to keep time, budget and the daily work in control and to reach the planned goals. Tools, checklists and templates will complete the course.  

The course is an opportunity to listen, network, gain experiences and test all the presented methods, it will relieve the participants' daily work and wants to encourage them to test all the learned instruments, to adapt them into their inidividual work.


Goals of Process management                        
Process Planning and Modelling            
Key processes and phases                    
Process Description                    
Clients Identification                    
Flow Charts                    
Added Value                    
Interface Optimisation                    
Process Control and continuous Improvement
Process Stabilisation                                
Process Analysis                

The Method:

Focuses on lectures on one hand and group work on numerous exercises on the other hand, with a one-to-one-assistance and deep discussions to work through the exercises. Case studies and work on templates will round up the course.

Target Group:

Project Managers and coordinators, project sponsors, group leaders and workpackage leaders, experts in projects and all people interested in project management ideas and tools. They should have some basic experience in working in projects or should have accomplished a basic course on Project Management. Openness to other experts and networking is also part of the course.   ( back to start )